State Farm® Insurance Agent Billy Tecklenburg

"He was very nice, very talkative. Made it very easy to understand!"

"They were very helpful getting my auto insurance setup for me. I was well pleased."

"Very helpful. Quick, easy, and honest!"

"Very knowledgeable, pay attention to small details, and super professional. I highly recommend working with Dakota."

"Quick and simple, great service, fair price. I'm very happy I made the switch to State Farm."

"Saved me 150$ a momth was amazingly friendly 5 of 5 stars top marks"

"Very helpful and knowledgeable!!"

"Billy did a fantastic job of putting my mind at ease when transferring insurance. He explained everything so well and in detail!! Happy he is my agent!!!!"

"Amazing customer service and very helpful"

"Tasha was AMAZING, patient and very knowledgeable. She went above and beyond to get me and my family started up on our new auto and renters insurance policies. She was great, 5 stars all across the board. I would recommend State Farm to anyone.

Thank you again Tasha for your outstanding support! ☺️"

"I just switched my auto and renters insurance to State Farm and it was so easy. The agent was very helpful and informative about coverage and policies. I’ve had state farm in the past and had great success with them. I’m looking forward to enjoying my piece of mind knowing I have great coverage with a reputable company."

"Called Statefarm for a quote and got in contact with dakota. He was very fast and professional even had a small conversation outside of insurance. would recommend him to anybody"

"I had a wonderful experience with Tasha getting State Farm Insurance. She was extended knowledgeable and helpful."

"Tasha was Very informative and helpful with going through the whole process. I got a much better rate with added benefits."

"I had a pleasant conversation with Dakota. He was incredibly kind, helpful, and even funny. He made sure I was fully aware of all the discount options available. I would highly recommend his service."

"I spoke with Tasha she was lovely, got back to me quickly and helped get me set up with my much better much cheaper full coverage policy!"

"Good customer service and answers all my questions"

"Easy time"

"Tasha is Very nice and professional"

"Billy was great, I hate shopping for insurance but he made the process simple and explained everything thoroughly 10/10"

"Customer Service and accounting procedures are very poor, making it extremely difficult to resolve basic policy issues!"

"Wonderful to work with! Quick, straight to the point. Very honest and trusting when describing policies. Very Happy with service received."

"I really would like to say, Tasha you were nothing short of amazing to work with, the process was beyond a breeze and being welcomed in to State Farm like family is such a amazing feeling. Thank you so much and you have me as a loyal customer for years to come!"

"Updated Review – Based on My Experience as a Homeowner

Several years ago I left a positive review for this State Farm office after they helped me save a little money on my auto insurance. At the time, I only had auto coverage with them and had not yet purchased a home. Unfortunately, after our recent experience with our homeowners policy, I feel obligated to update my review.

When my husband and I bought our home, we chose to insure it through this office because we believed we were working with a trusted agent who would help make sure we had appropriate coverage. We relied on their expertise when setting up our homeowners policy.

Recently, our basement flooded due to a plumbing issue. What followed was one of the most disappointing customer service experiences I have ever had with any company.

When we reported the flooding, no one from State Farm or this office contacted us to provide guidance on next steps or referrals for mitigation, restoration, or plumbing services. We were left scrambling to research and coordinate everything ourselves while dealing with a flooded basement.

After waiting about three weeks, the adjuster came to inspect the damage. The inspection lasted roughly ten minutes and the adjuster informed us that the claim would be denied. When I asked about next steps or whether there was any type of review or appeal process, I was told there was not.

To make matters more frustrating, the adjuster mentioned that there is a specific policy endorsement that would have covered this type of incident—but we did not have it. From what I understand, this endorsement would likely have only minimally increased our premium. It was never discussed with us when our policy was set up, despite the fact that guidance on appropriate coverage is exactly why people work with insurance agents in the first place.

We are now facing thousands of dollars in out-of-pocket repairs.

After sharing this experience with the office, the agent who originally signed us up didn’t even respond to my email. Instead, the response was passed off to another staff member. After years of being a loyal customer, that lack of accountability was incredibly disappointing.

Based on how this claim and the surrounding communication were handled, I would strongly caution anyone considering insurance through this office."

"Dakota was a pleasure to work with, very pleasant and professional. He explained everything and made me feel more confident in my insurance coverage."